Privacy Policy for Onsen Energy
Introduction
Welcome to Onsen Energy. We specialize in geothermal borehole drilling, loop installation, headerworks, energy consultations, and the installation of ground source heating systems. This policy outlines how we handle your personal data responsibly and in compliance with the UK Data Protection Act 2018 and GDPR.
Data Collection
We collect information through our website, email interactions, and service engagements. This includes:
- Personal Data: Names, email addresses, telephone numbers, and addresses when you inquire about our services, sign up for newsletters, or engage in our services.
- Technical Data: IP addresses, browser types, and usage details via analytics tools and cookies.
Use of Data
Your data is used to:
- Provide, operate, and maintain our services.
- Improve, personalize, and expand our services.
- Understand and analyze how you use our website.
- Develop new products, services, features, and functionality.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Send you emails.
- Find and prevent fraud.
Data Sharing and Disclosure
We do not sell, trade, or rent personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
Your Rights
Under GDPR, you have the right to access, rectify, or erase your personal data, restrict processing, object to processing, and, if applicable, data portability. To exercise these rights, please contact us at info@onsenenergy.com.
Changes to This Privacy Policy
Onsen Energy has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.